Coinsmart Login — Sign in, Troubleshoot & Recover

Quick Sign-In Steps

1. Open your browser and go to the Coinsmart login page (recommended: type the URL directly or use a saved bookmark).
2. Enter the email address associated with your account.
3. Type your password carefully — passwords are case-sensitive.
4. If you enabled two-factor authentication (2FA), enter the 6-digit code from your authenticator app or SMS.
5. Click Sign In. Once authenticated you’ll land on your dashboard.

Tip: Use a password manager for secure, accurate sign-ins and to avoid mistyped passwords.

Common Login Issues & How to Fix Them

• Wrong password: Use the “Forgot password” link on the login page to reset via your email.
• Unrecognized device or IP: You may be asked to verify via email. Allow a few minutes for verification links to arrive and check your spam folder.
• 2FA code not working: Verify your device clock is correct (authenticator apps require accurate time). If still failing, follow the 2FA reset steps below.
• Browser or cookie problems: Clear cache/cookies, try incognito mode, or switch browsers. Disable ad-blockers that may block scripts.

Account Recovery & Forgot Password

1. Click the “Forgot password” link on the login page.
2. Enter your registered email address and submit.
3. Open the password reset email and follow the secure link (links often expire — act quickly).
4. Create a strong, unique password and sign back in.

If you no longer have access to your email, contact Coinsmart support and be prepared to verify identity with documents they request (photo ID, proof of address, etc.).

Resetting or Recovering Two-Factor Authentication (2FA)

2FA adds a critical layer of protection. If you lost access to your authenticator app or phone:

1. Try to use your backup codes (saved when you first enabled 2FA).
2. If you don’t have backups, locate the “Lost 2FA?” option on the login flow or contact support for a 2FA reset.
3. Expect identity verification steps — this may include government ID and a selfie for matching.

Security Best Practices

• Enable 2FA with an authenticator app (recommended) instead of SMS where possible.
• Use a strong, unique password and a reputable password manager.
• Keep your device and browser up to date.
• Beware phishing — never enter credentials on pages reached through email links unless you verify the URL first.